TRACK YOUR ORDERš
Looking to track your order? When your order is shipped, you will receive a shipping confirmation email from support@oraela.com with your tracking number. Depending on the product ordered, the email may take up to 4 business days to be sent. Once you've received the email, follow these steps to easily check the status of your delivery.
1. Visit the website:Ā https://www.17track.net/en
2. Enter your tracking code, provided in the shipping confirmation email.
3. Click on the button "Track"
Points to know:
- Order numbers are not updated instantly with the available delivery status. If your tracking number entered indicates that it is currently unavailable, don't worry - your order has been shipped and is in transit to the local post office. The tracking should be updated within a few business days.
- Depending on the destination, the order can take between 7 and 20 working days to be delivered. Be sure to double check the description to see the delivery time for your country.
- Do you have any questions? Please see our FAQS & INFO here.
For any additional assistance, please feel free to email us atĀ support@oraela.com or CONTACT US here and we will be happy to assist you.
Good shopping!
- Oraela Team